Absolute Rooter & Plumbing

The reviews present a strong consensus on the capabilities of Absolute Rooter & Plumbing, with a significant emphasis on Kareem's expertise and customer-focused approach. Key positive sentiments stem from multiple aspects of service provision:Professionalism and Responsiveness: Many customers have praised Kareem for his professionalism, with repeated mentions of his punctuality and effective commu... Read more

The reviews present a strong consensus on the capabilities of Absolute Rooter & Plumbing, with a significant emphasis on Kareem's expertise and customer-focused approach. Key positive sentiments stem from multiple aspects of service provision:Professionalism and Responsiveness: Many customers have praised Kareem for his professionalism, with repeated mentions of his punctuality and effective communication. He is noted for clear explanations regarding plumbing issues, allowing customers to understand the problems and solutions clearly.Emergency Service: Several reviews highlight the company's effectiveness in handling emergency situations with swift dispatch times, often arriving within 20-30 minutes. Customers expressed gratitude for the immediate attention given to urgent plumbing issues, such as leaks and clogs, which was crucial in preventing further damage.Quality of Work: There is a strong emphasis on the quality and thoroughness of the service, with many customers reporting satisfaction with the repairs and installations performed. Positive experiences with issues ranging from clogged drains to major plumbing overhauls were frequently mentioned.Value for Money: Numerous reviews reflected on favorable pricing and quality service, contrasting Absolute Rooter with other plumbing companies. However, some negative feedback highlighted instances of perceived overpricing or unclear estimates, suggesting a need for greater transparency in quoting processes.Follow-Up and Customer Care: Multiple clients noted that Kareem maintained communication both during and after the service, ensuring customer satisfaction and addressing any further questions or concerns. This approach helped build trust and long-term relationships with clients. On the downside, there are notable criticisms about a few individuals' experiences where misdiagnoses or transparency issues arose. Customers mentioned feeling that they received inflated service quotes or vague communication regarding necessary work, leading to frustration. In conclusion, while there are discrepancies in customer satisfaction Read less