A & R Plumbing Service

The majority of recent reviews for A & R Plumbing Service present a clear picture of a company that is highly valued for its effective plumbing services. Customers frequently commend Chris and Kevin for their thoroughness and professionalism, noting specific instances of prompt service and quality repairs. Many reviews emphasized that A & R Plumbing Service provided clear estimates upfront, allowi... Read more

The majority of recent reviews for A & R Plumbing Service present a clear picture of a company that is highly valued for its effective plumbing services. Customers frequently commend Chris and Kevin for their thoroughness and professionalism, noting specific instances of prompt service and quality repairs. Many reviews emphasized that A & R Plumbing Service provided clear estimates upfront, allowing customers to avoid unexpected costs, a sentiment that stands out in an industry often riddled with surprises regarding pricing. Multiple reviewers expressed a particular appreciation for the company's responsiveness to inquiries, often highlighting how quickly they were attended to, whether through phone calls or online messaging. The reviews showcased that the technicians arrive on time, which is a critical factor for customers when dealing with plumbing emergencies. Furthermore, customers appreciated the respectful demeanor of the technicians, who not only fixed the issues effectively but also ensured that the work area was left clean. Despite the overwhelmingly positive feedback, there are a few recurring points of criticism. Some customers reported scheduling conflicts and communication breakdowns, particularly citing instances of missed appointments without adequate notice or explanation. In a few cases, there was frustration regarding staff attitude during follow-up conversations when appointments were mishandled. However, these negative experiences appeared to be outliers in an otherwise positive trend, suggesting that while there may be operational inconsistencies, they do not overshadow the overall positive sentiment expressed by the majority of customers. Overall, A & R Plumbing Service is poised as a reputable option for plumbing needs, with many customers expressing a clear intent to return for future services, rooted in their satisfactory experiences and the trust they've developed in the company's capabilities. Read less