Sanctified Plumbing and Sewer Repair

The collective reviews present a broad spectrum of experiences with Sanctified Plumbing and Sewer Repair. A significant number of customers appreciated the expertise and professionalism of Charles and Angela, often describing them as friendly, punctual, and efficient. Comments indicate that clients feel comfortable recommending their services to others, underscoring a strong sense of trust in thei... Read more

The collective reviews present a broad spectrum of experiences with Sanctified Plumbing and Sewer Repair. A significant number of customers appreciated the expertise and professionalism of Charles and Angela, often describing them as friendly, punctual, and efficient. Comments indicate that clients feel comfortable recommending their services to others, underscoring a strong sense of trust in their work. Positive remarks frequently highlight the company's fair pricing and the feeling that customers received value for their money, particularly during substantial projects such as water heater replacements and kitchen remodels. The integrity demonstrated by the team also received notable mentions, with clients expressing satisfaction over the perceived honesty in pricing and service delivery. Conversely, a few negative experiences were reported, particularly regarding timeliness and service consistency. Some clients faced issues with scheduling and the number of visits required to complete jobs, leading to frustration. Furthermore, there were mentions of potential upselling of unnecessary services, which could deter prospective customers seeking straightforward plumbing solutions. In summary, while the majority of reviews depict a strong, positive sentiment towards Sanctified Plumbing, emphasizing their professional and customer-centric approach, the company should aim to address the concerns of those few clients who experienced delays or felt pressured into additional purchases. This balanced feedback could help maintain their positive reputation while enhancing customer satisfaction further. Read less