Lamar A-1 Septic Service

The reviews for Lamar A-1 Septic Service depict a company with a dual reputation; there are clear strengths in customer service and technical work, contrasted sharply by complaints about communication and trustworthiness.Positive Customer Interactions: Many reviews highlight the friendly demeanor and professionalism of the staff, particularly praising employees such as Rick and Manuel. Customers v... Read more

The reviews for Lamar A-1 Septic Service depict a company with a dual reputation; there are clear strengths in customer service and technical work, contrasted sharply by complaints about communication and trustworthiness.Positive Customer Interactions: Many reviews highlight the friendly demeanor and professionalism of the staff, particularly praising employees such as Rick and Manuel. Customers valued the promptness in service delivery and the willingness to address queries, suggesting that the company has a solid foundation of good customer relations.Quality of Work: Several reviews commend the thoroughness of the work performed, noting successful septic tank cleanings, prompt service, and effective resolutions to septic issues. Customers appreciated the fair pricing for the services rendered, reinforcing a perception of value.Service Delays and Communication Issues: A common thread in the negative reviews focuses on delays and poor communication. Some customers experienced long wait times, unfulfilled promises regarding scheduling, and difficulties in reaching the office to convey concerns, which understandably led to frustration.Trust and Transparency Concerns: Several reviewers expressed doubts about the integrity of the company's assessments, particularly in inspections where they felt pressured into unnecessary or costly repairs. The mention of inconsistencies with other companies Read less