AP Plumbing

The sentiment surrounding AP Plumbing is quite negative, with various customers consistently highlighting similar issues across their experiences. A recurring theme is the company's high prices, with many reviewers describing their costs as excessive or unjustifiable. Customers reported bills ranging from several hundred to over a thousand dollars for relatively simple plumbing tasks that could be... Read more

The sentiment surrounding AP Plumbing is quite negative, with various customers consistently highlighting similar issues across their experiences. A recurring theme is the company's high prices, with many reviewers describing their costs as excessive or unjustifiable. Customers reported bills ranging from several hundred to over a thousand dollars for relatively simple plumbing tasks that could be accomplished quickly. Multiple reviewers compared prices with other plumbing services and found AP Plumbing to be significantly more expensive for the same or even lesser work. Customer service emerged as another problematic area, particularly in the context of communication and responsiveness. Complaints often mentioned rude or dismissive interactions with management, particularly when trying to address concerns related to billing and service dissatisfaction. The company's policy of charging a dispatch fee for assessments, despite inadequate resolutions, was perceived as a means to ensure profits regardless of customer satisfaction. While some reviewers did mention positive interactions with particular technicians, expressing appreciation for their professionalism and knowledge, these isolated commendations were overshadowed by negative experiences. The company's response to dissatisfaction, characterized by insufficient compensation offers, further deteriorated trust in their service. As a result, numerous customers advocated for other plumbing options, asserting they would avoid AP Plumbing in the future due to perceived unfair practices. In summary, AP Plumbing's reputation is marred by complaints about high pricing, unsatisfactory customer service, and a lack of reliability, leading to a general sentiment of distrust among many recent reviewers. Customers seeking plumbing services are urged to proceed with caution based on these collective experiences. Read less