R.A.K. Plumbing

Three of four reviews are strongly positive, praising Raymond's responsiveness, fair pricing, courteous demeanor, and technical skill across a variety of plumbing jobs. However, one detailed 1-star review from March 2023 raises serious concerns: the reviewer alleges the owner performed a non-code-compliant repair, became verbally aggressive when challenged, and reportedly threatened physical confr... Read more

Three of four reviews are strongly positive, praising Raymond's responsiveness, fair pricing, courteous demeanor, and technical skill across a variety of plumbing jobs. However, one detailed 1-star review from March 2023 raises serious concerns: the reviewer alleges the owner performed a non-code-compliant repair, became verbally aggressive when challenged, and reportedly threatened physical confrontation outside the home. This single review carries significant weight because it is specific, detailed, and describes conduct that directly contradicts the positive reviews. The professionalism and project completion scores are meaningfully reduced to reflect this serious negative incident, which cannot be dismissed as an outlier given the small review pool. Pricing and experience scores remain moderately positive but are tempered by the limited sample size. Read less