Stratton Plumbing

The sentiment across all reviews for Stratton Plumbing is predominantly positive, with several key themes emerging:Prompt Service & Reliability: Multiple reviewers repeatedly noted the swift response times, particularly in emergencies, such as overflowing toilets. The ability to address issues quickly, especially in challenging conditions (like extreme heat), was a standout point.Professionalism &... Read more

The sentiment across all reviews for Stratton Plumbing is predominantly positive, with several key themes emerging:Prompt Service & Reliability: Multiple reviewers repeatedly noted the swift response times, particularly in emergencies, such as overflowing toilets. The ability to address issues quickly, especially in challenging conditions (like extreme heat), was a standout point.Professionalism & Expertise: Customers expressed confidence in the expertise demonstrated by technicians, particularly David and Sal. Reviewers appreciated their thoroughness and communication, which helped alleviate stress during plumbing emergencies.Reasonable Pricing: A favorable aspect highlighted in numerous reviews is the perceived affordability of services rendered. While most reviews indicate satisfaction with pricing, one review pointed out a substantial discrepancy between the quoted and actual charges for a service. This suggests that while many find the prices reasonable, there are instances where transparency could be improved.Trust and Repeat Business: Several customers mentioned their long-standing relationships with Stratton Plumbing, emphasizing that they relied on the company for multiple plumbing jobs over the years. This loyalty reflects a strong foundation of trust built through consistent, high-quality service.Customer Recommendations: The reviews frequently mention recommending Stratton Plumbing to friends and family, which serves as a significant indicator of customer satisfaction and the company's reputation.Quality of Work: Reviewers expressed satisfaction with various types of plumbing work completed including unclogging drains, repairing broken pipes, and remodeling bathrooms. The consistent positive feedback regarding craftsmanship reinforces an image of reliability and quality assurance. In conclusion, Stratton Plumbing is viewed as a dependable service provider with a solid reputation for excellent customer service, expertise, and fair pricing in the plumbing industry, despite a few concerns regarding pricing transparency. Read less