Rays Service One Plumbing

Ray receives strong praise across multiple reviews for responsiveness, punctuality, and technical skill, with several customers noting he fixes things correctly the first time and communicates well. However, the most recent review (October 2024) is a significant negative data point: a customer paid $225 for a 10-minute job that did not resolve the problem, and Ray refused to return without additio... Read more

Ray receives strong praise across multiple reviews for responsiveness, punctuality, and technical skill, with several customers noting he fixes things correctly the first time and communicates well. However, the most recent review (October 2024) is a significant negative data point: a customer paid $225 for a 10-minute job that did not resolve the problem, and Ray refused to return without additional payment, which directly undermines both project completion and professionalism scores. Pricing is mixed — described as fair by some, but the $225 charge for 10 minutes of work on a still-broken faucet raises value concerns. The negative review is recent and specific, making it highly credible and weighted accordingly. Overall, the score reflects a contractor with genuine strengths but a documented pattern of not honoring follow-through when disputes arise. Read less