H & R Plumbing and Drain Cleaning, Inc

Based on the collected reviews for H & R Plumbing, several key sentiments and findings emerge.Customer Service Issues: A recurring complaint among the reviews centers around the company's customer service, especially over the phone. Many reviews describe experiences with unhelpful receptionists, difficulties scheduling appointments, and calls not being returned. This has contributed significantly ... Read more

Based on the collected reviews for H & R Plumbing, several key sentiments and findings emerge.Customer Service Issues: A recurring complaint among the reviews centers around the company's customer service, especially over the phone. Many reviews describe experiences with unhelpful receptionists, difficulties scheduling appointments, and calls not being returned. This has contributed significantly to negative perceptions of the company's reliability.Inconsistent Quality of Service: While some customers praise individual technicians for their punctuality and effective repairs, there are numerous reports of inadequate service that did not resolve the plumbing issues. Some customers noted that problems recurred shortly after service, leading them to question the technical competence of the employees.Allegations of Overcharging: A significant portion of reviewers accused H & R Plumbing of attempting to upsell unnecessary services or charging high prices for what they deemed simple problems. This perception of potential overcharging or unnecessary service recommendations led to mistrust among customers.Mixed Experiences with Technicians: Although many customers found specific technicians helpful, competent, and knowledgeable, several reviews indicate experiences with technicians who seemed rushed, completed minimal work, or failed to address the issues effectively. This inconsistency in technician performance adds to confusion about the company Read less