Review and analyze now for company PACE Supply and provide the analysis in the discussed format for the following reviews: '''It's a great location in every way! I've visited this store a few times recently to buy various items for my bathroom renovation. Every member of the sales team is welcoming and helpful, they have a large selection, stock the majority of their items so you don't have to wait for delivery, and their prices are fair and competitive.
Going forward, this will be my one and only stop for everything plumbing-related! As someone who works in the construction industry, it can be a challenge to find everything I need for my projects in one place, but PACE Supply definitely delivers on that front. I was thoroughly impressed by their well-stocked warehouse.
The reception at this business is also top-notch. The staff were friendly and knowledgeable, making my visit all the more enjoyable.
It's great to see a business that values customer service as much as they value their products. It's clear that PACE Supply caters mainly to contractors, architects and builders - and it shows in their selection of goods.
They have everything from plumbing supplies to electrical equipment - truly a one-stop-shop for those of us in the industry. PACE Supply is definitely recommended for anyone searching for quality products and excellent customer service.
I'll definitely be returning for all my future needs! After failing to find it at Lowe's and getting held up on at Home Depot, I made my way to Lancaster Plumming. They had the motor I needed and went over how to install it.
Very kind guy behind the desk. The lovely lady that checked me in was really nice and told me a tale.
From now on, this will be my Plumbing store. The price may be a little more on some items, but you get your money's worth and then some with the personal touch they provide.
Pace Supplies is fantastic, and this evaluation has been long delayed. I've been shopping at JC for almost 10 years.
I've come here with numerous plumbing issues over the years, and each time I go, they get me what I need. What's even better is that I generally only bring a photo with me and they have me covered! I've always been met with warmth, patience, and a willingness to assist.
This is who they are; please support them. More enterprises like this are needed.
PACE Supply in San Francisco is definitely the go-to destination for anyone searching for quality plumbing and hydronic materials. Their vast, well-stocked warehouse boasts an impressive array of products that will satisfy even the most demanding customers.
One thing that sets this business apart from other similar businesses is their excellent reception. The staff know their stuff and are always ready to lend a hand.
They are patient with customers, taking the time to help them find what they need while providing expert advice on potential solutions. Whether you're looking for a Takagi or an all-encompassing solution like solar thermal systems, PACE has it all sorted out under one roof.
If you're feeling stuck trying to decide which product would best suit your needs, don't hesitate to ask any member of their team; they truly go above and beyond when it comes to customer service! Another outstanding aspect of PACE Supply is their fan coils and pumps collection's diverse range. I was surprised by how many different models they had available! Regardless of your specifications' complexity, this supplier makes finding the right pump smooth sailing.
This business offers everything one might need regarding plumbing supplies thanks to its extensive inventory and knowledgeable staff who excel at making customer satisfaction a top priority--highly recommended! This place is highly recommended, and I will tell you why. Firstly, the inventory here is worth mentioning - it's impressive! They have everything that a contractor or builder could need when it comes to plumbing materials and more.
Their stock includes hydronic materials, boilers, solar thermal equipment, radiant heating systems, fan coils and much more! You are sure to find what you're looking for at PACE Supply. Secondly, the staff here are extremely helpful and knowledgeable.
The employees greet you with good reception right when you walk through the doors and make sure that you're taken care of from start to finish. They make sure that they understand exactly what you need before advising which products might suit your needs best.
Their expertise makes this place an absolute gem! Moreover, PACE Supply caters mainly to contractors but also serves architects and builders alike who can benefit from their selection of high-quality products. They offer reliable brands such as Takagi's Pex tubing which adds extra durability where needed.
One thing that stands out about PACE supply is how well stocked their warehouse is. If something isn't available in the front of the store (which is rare), don't worry because they've probably got plenty of it in stock at one point or another throughout their massive warehouse! So my experience with this company was amazing- great prices combined with exceptional customer service makes this business truly outstanding!.
So next time around if you happen to be buying plumbing materials , do check out this lovely store situated centrally in California City! Walking into PACE Supply was like walking into the largest candy store for contractors, builders and architects! With shelves and aisles neatly stocked to the brim with plumbing materials, hydronic materials, boilers, solar thermal equipment, radiant supplies, pumps and so much more, this warehouse had everything one could possibly need for their construction project. What impressed me the most was their extensive collection of fan coils from some of the best brands in the market.
It's rare to find a store that caters exclusively to contractors but also has such an extensive range of products. This makes supplier a one-stop solution for all your plumbing needs! The staff members are friendly and helpful and go out of their way to assist customers in finding what they need.
Be it advice on choosing the right product or help with loading heavy items into your car or truck; you can always count on them." As a contractor myself, I highly recommend PACE Supply to anyone looking for excellent service backed up by premium quality products for any construction project." If you're in San Francisco and looking for a reliable source of plumbing supplies and equipment- look no further than PACE Supply! This place is an absolute treasure trove for all things plumbing and hydronic. Nestled in the heart of San Francisco, this warehouse boasts an impressive stock of materials that could satiate the needs of even the most discerning contractor or builder.
Upon entering, I was greeted warmly by the reception staff who directed me towards their expansive collection of pumps, solar thermal systems, and fan coils. It was evident that PACE Supply caters primarily to those working in the construction industry since their inventory mainly stocks materials found on building sites.
What stood out to me was their impressive range of Takagi's and PEX tubing - a clear indication that they have heavily invested in top-of-the-line products that are sure to last. The quality of their inventory is matched only by the warmth and amicability of their staff.
Speaking of which, a special shout-out goes to Carlos - PACE Supply's manager. He exudes a genuine kindness that instantly puts customers at ease.
His pleasant demeanor made my shopping experience all the more enjoyable. I'd definetley recommend this place for anyone looking to purchase high-quality plumbing or hydronic materials.
They may cater primarily to contractors and architects, but don't let that deter you from paying them a visit for your next project - you won't regret it! If you happen to be in San Francisco and find yourself in need of plumbing materials, hydronic materials, or boilers, look no further than PACE Supply. This business has got it all covered! I was pleasantly surprised by the impressive stock they have in their warehouse.
Even if you're not a professional contractor or builder, it's still worth checking out this well-stocked warehouse. When I walked in, I received a warm welcome from the receptionist which immediately made me feel at home.
After browsing through different products for a while, I had some questions about solar thermal systems and fan coils. Carlos, the manager of PACE Supply, came over to assist me right away.
He was very knowledgeable and helpful with all my queries. What struck me as truly impressive was that although the main customers are contractors, architects and builders who work on big projects, these guys still catered promptly to my needs as an individual customer.
This professional attitude guarantees good service whether you come alone or with your team. PACE Supply exceeded my expectations with their quality of service and wide range of supplies on offer.
Strongly recommend them! Needs new manager unable to handle pressures of the business he likes telling people that they cannot come in again to their supply house can you talk to the manager who controls all the branches If you need any parts, go to this store because it is one of the best in the area for providing assistance with plumbing tasks. The staff members are knowledgeable about all plumbing parts from a to z, and they have a wide variety of high-quality components.
If they don't have what you need, they will make it/ procure it right away. If you have any European faucet, visit them since they have the cartridges for any faucet, including any Porcher faucet.
They are pleasant and, most all, decent people. I was becoming annoyed because a drain pipe was too short, and even though I went to my local shop, they didn't have the right size.
I came here and spoke with Julian, who assisted me with my solution. I brought the drain pipe that was causing me problems, and he instantly volunteered to cut it to the size I need.
I brought the pipe home and finished the repair job quickly; it was less expensive than obtaining it from my local hardware shop and cutting it for free. Overall, an excellent client experience.
As soon as I walked in, I was struck by how well-stocked the warehouse was. They had everything I needed for my plumbing project, and more: plumbing materials and hydronic materials to boilers, solar thermal systems, and radiant heating.
It was clear that they cater to a wide range of customers, including contractors, architects, builders, and more. No matter what kind of project you're working on, they have everything you need.
The reception was also top-notch. The staff was incredibly friendly and knowledgeable, and they were able to answer all of my questions with ease.
It's clear that they take customer service seriously at PACE Supply, and it really shows. And let's not forget about the manager.
He's such a nice guy! He made me feel right at home and was happy to help me find everything I needed. It's clear that he takes pride in his work and in the business he manages.
I would highly recommend PACE Supply to anyone in need of plumbing materials, hydronic materials, boilers, solar thermal systems, radiant heating, pumps, Takagi's, PEX, and fan coils. The staff is friendly, the warehouse is well-stocked, and the selection is unbeatable.
I don't come here unless I can't get a part anywhere else. Most of the guys are slow and work like union plumbers (no offense).
Got 5 guys behind the counter but for some reason its not enough. As a busy plumber i lose money going too pace.
Nice guys but they need a differen system. Maybe get extra workers to grab the parts in the back is one step.
Pace Supply is great, could have not done these installs with out them. If your a contractor and know what you want, these guys will get it for you.
I have been with Pace for over 10 years and they have been my best business partner. training , green products, hard to get hydronics parts.
great credit department, just an all around great company. OPEN TO PROFESSIONALS contractors , architects, builders, ect.
this is not a Home Depot If your a contractor, hook up with pace for training on up coming systems, trained by factory reps. Yes they can be swamped and you'll wait like any other person.
but that's your fault! get an account opened and get a sales person, call your orders in and your in and out in a 15 minutes. 30 if you start talking to everyone.
Need your contractor, who's working on your home get more information on hydronic materials, boilers, solar thermal, radiant, pumps, takagi's, pex, and fan coils. Pace is your place.
my guy there in SF is Gerald for my plumbing and hydronics. he makes my life easy with the rest of the Pace crew through out the bay area.
from Ukiah, santa rosa, san francisco, san jose and oakland. Napa too.
thanks pace. I just have to say these guys are great! Helpful, kind and friendly.
Carlos the manager is such a nice guy and seems to run a really good group over there. And the counter managers are awesome too! Whenever I go there, I always feel welcome.
Thanks guys! Terrible service! Huge delays that lost me a lot of time and money. I ordered some threaded pre-fab pipe, waited 2 days to have it machined, and when it came in...
I couldnt screw a fitting onto 3 out of the 4 pipes I bought. Its as if they just threw some threads on the pipe and called it a day.
I went to Home Depot to get a different length cut, and the guy made sure a fitting screwed onto the pipe before he gave it to me. The guys at PACE didn't test the pipe, they gave me useless pipe that caused me incredible delays.
It took a lot of arguing to get the pipe back to them for repair, and then another 4 days to get the pipe back from their machine shop, because the employee was too lazy to get it on a truck the night I brought the damaged pipe back. These people do not care about service, and should be out of business.
I could have gone to HOPE DEPOT, or LOWES, and gotten anyone to do a better job than these idiots. DO NOT GO TO THESE PEOPLE IF AT ALL POSSIBLE! Great service is about treating the small jobs like the big ones, not providing great service on a big budget hot water heater job, or providing great service to contractors you have been working with for 15 years.
The bottom line is they treated a guy who wanted 10 lengths of pipe cut and threaded like shit. Let your contractor who has the "in" go to PACE, but if you are just an average joe without an account looking for some inexpensive products, they won't give you the same respect and service as their regular contractor customers, or high end clients.
IMO one of the better plumbing supply spots for plumbing contractors...? Very knowledgeable sales staff. Very well stocked Warehouse.
Super Pleasant reception for me at least all the time that I come for a visit. Don't really recommend for homeowners especially if you don't have a guidance from your contractor.
But wait, the fun was not over yet .... 1 month after supposedly cancelling an order which they forgot to place (and never shipped), they billed my credit card for it.
More work in getting the charge disputed. Sub standard products - awful service.
My water heater broke in 18 months after installation. They will not give me a replacement even though the unit is under warranty.
I had to buy a new one after they promised me that thy will send a check from the warrantee. It has been 9 months and now I am yet to see a dollar.
Ridiculous policies. Awful customer service.
AVOID this place. Go to Home Depot or Lowes.'''.
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