Hansen A G Plumbing

The majority of reviews indicate that customers are exceptionally pleased with the service provided by Art Hansen. Highlights from the reviews include:Prompt Response and Reliability: Several reviews note Art's quick response times, with many customers mentioning that he arrived at their homes within hours or even sooner during emergencies, which is a critical factor for plumbing issues. This reli... Read more

The majority of reviews indicate that customers are exceptionally pleased with the service provided by Art Hansen. Highlights from the reviews include:Prompt Response and Reliability: Several reviews note Art's quick response times, with many customers mentioning that he arrived at their homes within hours or even sooner during emergencies, which is a critical factor for plumbing issues. This reliability has earned him numerous recommendations.Professionalism and Expertise: Reviewers consistently describe Art as knowledgeable and skilled in his craft. Customers commend his ability to diagnose problems accurately and provide effective solutions. His follow-up after completing a job is also appreciated, as he ensures everything continues to work well.Honesty and Fair Pricing: Many reviewers specifically mention the fair and reasonable pricing of his services. They appreciate that he does not overcharge for his work and often finds ways to save them money. His willingness to help over the phone instead of pushing for a service call further bolsters this impression of integrity.Customer Service: While the majority of reviews reflect positive interactions, one customer had a significantly negative experience with Art's attitude, particularly regarding communication. This suggests that while his technical skills are exceptional, there may be room for improvement in his customer service approach, especially in nurturing a respectful dialogue with clients.Consistent Quality of Work: Frequent customers report that their experiences have been consistently excellent each time they hired Art for various plumbing needs. This builds a strong sense of trust, leading many to consider him a reliable go-to plumber. In conclusion, Hansen A G Plumbing, led by Art Hansen, is highly regarded by a majority of clients for its fast, reliable services and expert plumbing solutions. However, the feedback also indicates that attention may need to be given to improving interpersonal interactions to ensure that all customers feel respected and valued. Read less