Mr. Rooter Plumbing of Chico

The reviews for Mr. Rooter Plumbing of Chico present a mixed sentiment, with experiences ranging from exceptional service to significant dissatisfaction. Customers praised prompt responses, particularly highlighting technicians like Jose and Brandon for their professionalism and dedication, especially during emergencies. Positive comments emphasize great customer service, communication, and thorou... Read more

The reviews for Mr. Rooter Plumbing of Chico present a mixed sentiment, with experiences ranging from exceptional service to significant dissatisfaction. Customers praised prompt responses, particularly highlighting technicians like Jose and Brandon for their professionalism and dedication, especially during emergencies. Positive comments emphasize great customer service, communication, and thoroughness. However, a noticeable number of reviews express frustration over high pricing, disorganization, delays, and perceived incompetence. Trust issues also emerged, particularly concerning pricing transparency and job quality. Overall, while there are loyal customers who appreciate the service, numerous complaints indicate a decline in quality and reliability. Read less