Modern Plumbing Company

Modern Plumbing has a strong base of positive reviews praising professionalism, punctuality, and friendly technicians — particularly Frank, Brian, Dakota, and Francis — across many years of service. However, a meaningful cluster of negative reviews raises serious concerns: multiple reviewers allege price gouging, overcharging, and dishonest billing practices, and one review flags 4 California ... Read more

Modern Plumbing has a strong base of positive reviews praising professionalism, punctuality, and friendly technicians — particularly Frank, Brian, Dakota, and Francis — across many years of service. However, a meaningful cluster of negative reviews raises serious concerns: multiple reviewers allege price gouging, overcharging, and dishonest billing practices, and one review flags 4 California State Licensing Board citation violations. Project completion is generally solid but undermined by at least two documented cases of incomplete or failed work requiring a competitor to finish the job, and one instance of a no-show followed by inadequate effort. Pricing scores are pulled down significantly by credible, detailed complaints about inflated labor charges and upselling, which contrast sharply with the many positive pricing mentions. The overall score reflects a contractor with genuine strengths in responsiveness and attitude but notable and recurring weaknesses in pricing integrity and occasional workmanship failures. Read less