Radisic Plumbing

The reviews highlight a stark variance in customer experiences with Radisic Plumbing. Positive feedback frequently mentions specific employees, such as Mike, Bob, and Jennifer, noting their professionalism, punctuality, and friendly demeanor. Clients appreciated the helpfulness of technicians in effectively addressing issues, as well as the cleanliness and tidiness they maintained during service. ... Read more

The reviews highlight a stark variance in customer experiences with Radisic Plumbing. Positive feedback frequently mentions specific employees, such as Mike, Bob, and Jennifer, noting their professionalism, punctuality, and friendly demeanor. Clients appreciated the helpfulness of technicians in effectively addressing issues, as well as the cleanliness and tidiness they maintained during service. Many reviewers also commented on the speed of service, with several instances of same-day appointments eliciting positive sentiments. Conversely, there are numerous complaints focused on poor communication and unprofessional behavior. Customers voiced concerns over lack of follow-ups or responses to their inquiries, feeling ignored or misinformed about job estimates and timelines. Several reviews detailed instances of overcharging or being charged for services that were not clearly discussed beforehand. Notably, issues with incompetent assessments leading to wasted time and unnecessary repairs were common across several negative reviews. Other prevalent themes included dissatisfaction with cleanliness post-service, as some customers reported finding trash or damage left behind by technicians. There's also mention of a lack in adherence to promised timelines, with customers frustrated over delayed appointments and unfinished work. Even amidst the positive remarks, customers noted a troubling inconsistency in service, indicating that while some encounters result in excellent plumbing experiences, others have fallen short, leading to internal dissatisfaction. In conclusion, while Radisic Plumbing has the capability to provide excellent service, the overall sentiment is mixed due to inconsistent experiences across their customer base. Improved communication and attentiveness to operational details could enhance their reputation and customer satisfaction. Read less