Allstar Plumbing, Heating & Air

Across the reviews, the company enjoys a strong reputation for its customer service, with many reviews highlighting specific technicians such as Aldo, Collin, and Ryan as exemplary figures who delivered prompt and courteous service. Customers frequently commend the technicians for maintaining professionalism and effectively communicating problems and solutions, which reflects positively on the com... Read more

Across the reviews, the company enjoys a strong reputation for its customer service, with many reviews highlighting specific technicians such as Aldo, Collin, and Ryan as exemplary figures who delivered prompt and courteous service. Customers frequently commend the technicians for maintaining professionalism and effectively communicating problems and solutions, which reflects positively on the company as a whole. A recurring theme in the reviews is the perceived value for money, with patrons often stating that the prices charged were reasonable, especially when compared to past experiences with other service providers. Many customers recommend Allstar Plumbing for its honest pricing and quality of work, appreciating that technicians offered insights on how to prevent future issues rather than merely upselling services. However, several negative experiences stand out, particularly involving communication issues and service reliability. Complaints include technicians failing to return calls, generating unexpected charges, and service estimates more than originally discussed. Some customers expressed dissatisfaction with how their concerns were handled, leading to feelings of betrayal or mistrust. Another point of contention is the inconsistency in service quality: while many reviews shine a light on the excellent service provided, there are enough reports regarding questionable practices or poor experiences to suggest that not every customer interaction meets the company Read less