Park Mechanical

4.0 /5 (1 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The reviews for Park Mechanical (now Gallagher) display a predominantly negative sentiment regarding their service quality and adherence to warranty obligations. Customers express frustration over poor workmanship, reluctance to rectify issues, and a lack of accountability for mistakes made during installation. While there is some indication of customer service improvement after direct communicati... Read more

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Workman Score

  • Price-friendly
    50%
  • Professionalism
    40%
  • Experience
    50%
  • Completion
    40%

Overview of Company Customer Sentiment Analysis in January

The reviews indicate several key areas of concern. Firstly, the recurrence of issues related to warranty service suggests a significant disconnect between customer expectations and the company's understanding of their commitments. Clients expect comprehensive support for installation shortcomings, not just compliance with permit requirements, which leads to dissatisfaction when the company does no... Read more

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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