Pomona Valley Plumbing Heating and Air Conditioning

Pomona Valley Plumbing shows a mixed but generally functional track record. Professionalism scores are dragged down significantly by one review describing mud tracked into the home, upselling pressure on a spouse, and failure to bring necessary parts, as well as a late arrival at the end of the promised window — though multiple other reviews explicitly praise polite and professional technicians.... Read more

Pomona Valley Plumbing shows a mixed but generally functional track record. Professionalism scores are dragged down significantly by one review describing mud tracked into the home, upselling pressure on a spouse, and failure to bring necessary parts, as well as a late arrival at the end of the promised window — though multiple other reviews explicitly praise polite and professional technicians. Pricing is the weakest dimension, with two reviews explicitly calling out excessive or surprise charges (a $285 Saturday call fee, a $1,200 estimate for minor work, and an inflated $875 quote that included unjustified upselling), partially offset by one review praising outstanding pricing. Project completion is generally positive — most jobs described were finished and explained to the customer — but one review resulted in no work being completed at all due to the plumber lacking necessary parts. Experience scores moderately well, with several reviews noting skilled diagnosis and quality workmanship, though the failure to stock basic parts on the truck raises a competency concern. Read less