Lang’s Plumbing & Rooter

Lang's Plumbing demonstrates strong overall performance across all four dimensions. Professionalism is a clear strength, with consistent praise for responsiveness, punctuality, communication via text/email, and courteous demeanor across 10 reviews. Technical expertise and problem-solving ability are well-documented across 8 reviews, with customers noting Vincent's knowledge and ability to diagnose... Read more

Lang's Plumbing demonstrates strong overall performance across all four dimensions. Professionalism is a clear strength, with consistent praise for responsiveness, punctuality, communication via text/email, and courteous demeanor across 10 reviews. Technical expertise and problem-solving ability are well-documented across 8 reviews, with customers noting Vincent's knowledge and ability to diagnose issues quickly. Project completion is solid with 9 mentions of timely work and follow-through, though one significant negative review (2023-08-10) documents a critical failure in post-job communication and callback responsiveness that substantially impacts this dimension. Pricing is competitive and transparent across 6 mentions, though the same negative review raises concerns about warranty claim handling and financial incentives. The single 2-star review from August 2023 is a material outlier that prevents higher scoring despite overwhelming 5-star ratings. Read less