Hank & Sons Plumbing

Hank & Sons demonstrates strong pricing practices and technical competence, with multiple customers praising fair rates, honest assessments, and quality workmanship. However, professionalism is significantly undermined by consistent complaints across multiple reviews about rudeness, condescension, poor listening skills, and dismissive behavior toward customers—particularly women and elderly clie... Read more

Hank & Sons demonstrates strong pricing practices and technical competence, with multiple customers praising fair rates, honest assessments, and quality workmanship. However, professionalism is significantly undermined by consistent complaints across multiple reviews about rudeness, condescension, poor listening skills, and dismissive behavior toward customers—particularly women and elderly clients. Project completion shows mixed results, with some instances of misdiagnosis requiring multiple visits and at least one case of damaged work. The business excels at responsiveness and availability but struggles with interpersonal communication and customer respect. Read less