Fordham Building and Design

The reviews for Fordham Building and Design illustrate a dichotomy in customer experiences. Positive feedback predominantly highlights Greg's ability to handle complex projects effectively, his reasonable costs, and his friendly and professional interaction with clients. Overall, positive reviewers emphasize their satisfaction with the quality of the work, with mentions of using high-quality mater... Read more

The reviews for Fordham Building and Design illustrate a dichotomy in customer experiences. Positive feedback predominantly highlights Greg's ability to handle complex projects effectively, his reasonable costs, and his friendly and professional interaction with clients. Overall, positive reviewers emphasize their satisfaction with the quality of the work, with mentions of using high-quality materials and care in the execution of tasks. Clients feel comfortable recommending him after successful engagements, pointing to his reliability, cleanliness, and skills in multiple areas, such as plumbing and tiling. On the other end, an alarming number of reviews articulate severe grievances about Greg's performance. Complaints primarily focus on significant delays in project completion, unclaimed messiness during and after work, lack of communication, and perceived incompetence in handling complicated jobs. The reviews mention specific issues, such as poorly installed floors, unfinished projects left in a disruptive state, and materials wasted due to improper handling. These negative accounts paint a picture of poor project management and execution that has led to disappointment, financial loss, and even legal repercussions for some clients. A notable feature in the critical reviews is the lack of communication once a project is underway, which exacerbates client frustration. Some clients mention feeling ignored after the initial contract was signed, leading to a sense of betrayal and a lack of accountability from Greg. The negative experience contrasts starkly with the positive accounts, creating a narrative that suggests inconsistent performance. In conclusion, while Fordham Building and Design shows the potential for high-quality service through positive reviews, the contrasting negative experiences highlight a troubling trend that requires attention. This ambivalence signals a need for improvement in client communication, consistency in workmanship, and adherence to deadlines to ensure that the company can foster a more uniformly positive reputation. Read less