CLA Construction

The recent reviews for CLA Construction display a mixed sentiment, reflecting both praise and criticism for their services. While many clients admire Chris Anthony's craftsmanship, attention to detail, and professionalism, others express frustration regarding customer service and communication, particularly concerning invoicing and contract adherence. Despite some complaints about lapses in profes... Read more

The recent reviews for CLA Construction display a mixed sentiment, reflecting both praise and criticism for their services. While many clients admire Chris Anthony's craftsmanship, attention to detail, and professionalism, others express frustration regarding customer service and communication, particularly concerning invoicing and contract adherence. Despite some complaints about lapses in professionalism and questionable practices, the overall consensus leans towards a positive collaboration with acknowledgments of quality workmanship in construction and drainage solutions. Many clients indicate they would recommend CLA Construction for their projects, albeit with caution based on individual experiences. The predominant themes across the reviews include:Quality of Work: Numerous reviews commend CLA Construction for the high standard and craftsmanship of their projects, especially in deck construction and drainage work.Professionalism and Communication: While many customers praise Chris's responsiveness and detail-oriented approach, there are alarming reports of unprofessional behavior, including poor communication and negative interactions during the payment process.Pricing: Pricing is often mentioned as fair; however, there are instances where clients felt pressured about payment and invoicing, leading to negative feelings toward the service.Trust and Reliability: Many clients feel they can trust Chris with various projects, having worked with him over years, signifying a reliable partner for home improvement projects. Yet some reviews highlight troubling experiences that threaten to undermine this trust.Follow-Through and Cleanliness: A recurring theme is Chris's thoroughness but also frustrations regarding job site cleanliness, with some reports of leftover debris and unprofessional behavior regarding the handling of client property. In summary, while CLA Construction demonstrates technical skill and a strong work ethic in many projects, substantial room exists for improving customer service and ensuring a consistent, high-quality experience across all client interactions. Read less