Red Star Plumbing

The reviews indicate strong negative sentiments towards Red Star Plumbing, primarily stemming from issues related to pricing and service quality. Customers expressed that the company charged unreasonably high rates for straightforward tasks, leading to feelings of being taken advantage of. For instance, one customer noted being billed over double the hours worked, alongside a high hourly rate of $... Read more

The reviews indicate strong negative sentiments towards Red Star Plumbing, primarily stemming from issues related to pricing and service quality. Customers expressed that the company charged unreasonably high rates for straightforward tasks, leading to feelings of being taken advantage of. For instance, one customer noted being billed over double the hours worked, alongside a high hourly rate of $185, which they found unjustifiable for the work performed. Additionally, the customer recounted an unpleasant interaction with the staff, describing an individual as belligerent and rude when confronted about the charges, suggesting a lack of professionalism and poor customer service. The failure to complete the job as promised, including not showing up to install a toilet and necessitating the engagement of another plumber, contributed to the negative experience. In summary, the common findings among the reviews reveal a pattern of complaints concerning pricing practices, poor communication, and unprofessional behavior, leading to an overall sense of dissatisfaction and mistrust towards Red Star Plumbing. Read less