General Plumbing & Rooter

Overall, the sentiment towards General Plumbing & Rooter is predominantly negative based on the shared reviews. While some customers experienced satisfactory service resulting in a positive review, the majority report unsatisfactory experiences marked by questionable diagnoses, hidden charges, and what they perceive as unprofessional behavior from technicians. Specific complaints include technicia... Read more

Overall, the sentiment towards General Plumbing & Rooter is predominantly negative based on the shared reviews. While some customers experienced satisfactory service resulting in a positive review, the majority report unsatisfactory experiences marked by questionable diagnoses, hidden charges, and what they perceive as unprofessional behavior from technicians. Specific complaints include technicians providing inaccurate assessments of plumbing issues, aggressive upselling strategies, and unexpected fees that were not initially disclosed. This inconsistency in service and lack of transparency appears to have significantly impacted the company's reputation amongst customers. Read less