Ferguson

The recent reviews for Ferguson reveal a mixed sentiment regarding customer service and product availability. While some customers appreciate the helpfulness and dedication shown by staff members like Ray, particularly in times of urgent need, others express frustration with the company's policies and communication, noting difficulties in accessing necessary parts. Issues such as long wait times a... Read more

The recent reviews for Ferguson reveal a mixed sentiment regarding customer service and product availability. While some customers appreciate the helpfulness and dedication shown by staff members like Ray, particularly in times of urgent need, others express frustration with the company's policies and communication, noting difficulties in accessing necessary parts. Issues such as long wait times and restrictive account requirements have contributed to a negative perception, overshadowing the positive experiences. Overall, while there are standout employees providing excellent service, the inconsistent handling of customer interactions leaves several customers dissatisfied. Read less