The Home Plumbers

This contractor shows significant inconsistency across service quality dimensions. Professionalism scores are dragged down by multiple recent reports of no-shows, missed appointments, poor communication, and late arrivals (2024-2025 reviews), though older reviews praised punctuality and friendliness. Pricing is generally viewed favorably with fair rates, though one 2016 review flagged overcharging... Read more

This contractor shows significant inconsistency across service quality dimensions. Professionalism scores are dragged down by multiple recent reports of no-shows, missed appointments, poor communication, and late arrivals (2024-2025 reviews), though older reviews praised punctuality and friendliness. Pricing is generally viewed favorably with fair rates, though one 2016 review flagged overcharging. Project completion is the weakest dimension—multiple customers report unresolved issues, callbacks ignored for weeks, and forgotten appointments, particularly post-acquisition. Technical experience appears solid when work is completed, but execution reliability has deteriorated. The company appears to have experienced a significant service decline after being acquired by another company, as explicitly noted in multiple recent reviews. Read less