GEM Plumbing

The reviews for GEM Plumbing present a polarized sentiment, primarily leaning toward negative experiences. Many customers express frustration with unprofessional behavior, poor communication, and significant mistakes in service delivery. Common themes include dissatisfaction with management's response to issues, billing discrepancies, and a perception of a decline in service quality, especially fo... Read more

The reviews for GEM Plumbing present a polarized sentiment, primarily leaning toward negative experiences. Many customers express frustration with unprofessional behavior, poor communication, and significant mistakes in service delivery. Common themes include dissatisfaction with management's response to issues, billing discrepancies, and a perception of a decline in service quality, especially following ownership changes. A number of long-term customers have reported that their once positive experiences have deteriorated, leading to a lack of trust and a decision to seek alternatives. Conversely, a smaller segment of customers reflects positively on their experiences with specific technicians and the efficiency of the service for certain tasks. However, the overwhelming sentiment suggests that many patrons have encountered significant dissatisfaction, leading to recommendations against using GEM Plumbing. --- Read less