Bay Area Plumbing & Heating

2.3 /5 (20 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The reviews for Bay Area Plumbing & Heating reveal a mixed sentiment overall, with a significant number of negative experiences overshadowing some positive feedback. Many customers reported dissatisfaction primarily due to incompetence in diagnostics, unreasonably high charges, and lack of professionalism in service delivery. Complaints often centered around delays in service, ineffective installa... Read more

Services Offered Verified by Business

HVAC system repair
Plumbing inspection

Business Details

  • Phone Number: (650) 508-0522
  • 30 Stein Am Rhein Ct, Ste C, Redwood City, CA 94063
View Detailed Pricing

Workman Score

  • Price-friendly
    30%
  • Professionalism
    40%
  • Experience
    50%
  • Completion
    40%

Overview of Company Customer Sentiment Analysis in January

Service Inefficiency: A recurring theme across the reviews is the inefficiency of service. Multiple customers reported delays in both responses and actual service appointments. Instances of no-shows, late arrivals, and long waits for diagnosis have left customers feeling frustrated and neglected. Several reviewers expressed discontent with having their time wasted, emphasizing poor communication f... Read more

    Other Related Plumbing Services in Palo Alto

    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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