Brews Roy Construction

Professionalism and Communication: A majority of reviews commend Lee Roy Brewster for his professionalism and excellent communication skills. Customers appreciated being updated throughout the job, which contributed to a sense of trust and confidence in leaving work to Brews Roy Construction. This has led to multiple clients recommending them for a variety of projects, implying a strong customer s... Read more

Professionalism and Communication: A majority of reviews commend Lee Roy Brewster for his professionalism and excellent communication skills. Customers appreciated being updated throughout the job, which contributed to a sense of trust and confidence in leaving work to Brews Roy Construction. This has led to multiple clients recommending them for a variety of projects, implying a strong customer service ethos from certain team members.Quality of Work: The quality of work received mixed feedback. Several reviews praised the high standard of repairs, matching of stucco colors, and an overall meticulous approach to various projects, leading to high satisfaction levels. In contrast, some customers were highly dissatisfied with the finish quality, citing issues like poorly executed stucco work, miscalculations on fence measurements, and subpar material choices. These discrepancies raise concerns about quality control and the skill level of certain workers on the team.Timeliness and Reliability: Positive comments frequently highlight the punctuality and reliability of Lee Roy and his crew, emphasizing that jobs are typically completed on time and do not drag on, unlike some other contractors. This aspect appears to be a strong selling point for many customers.Cleanliness and Final Touches: Feedback on the cleanup process after job completion was mixed. While some noted the respect and care shown during the project, others felt that the team left behind debris (stucco remnants on surroundings), which detracted from the overall satisfaction with the job.Reputation and Future Business: There is a significant contrast, with several clients expressing intent to hire the company again, showcasing loyalty based on positive prior experiences. However, the existence of negative reports may tarnish the brand's overall reputation, especially if no measures are taken to address the concerns raised by dissatisfied customers. In summary, Brews Roy Construction is recognized for its strengths in communication, reliability, and returning customers, but it faces challenges due to inconsistent workmanship and some negative customer service experiences, which may influence future business prospects. Read less