Anthony

The reviews for Anthony's Plumbing reveal several consistent themes regarding customer experiences and perceptions of the company:Quality of Service: A significant portion of the reviews emphasizes the high quality of service provided by Anthony's Plumbing. Customers frequently mention the professionalism and expertise of the technicians, describing them as knowledgeable and efficient. Many also s... Read more

The reviews for Anthony's Plumbing reveal several consistent themes regarding customer experiences and perceptions of the company:Quality of Service: A significant portion of the reviews emphasizes the high quality of service provided by Anthony's Plumbing. Customers frequently mention the professionalism and expertise of the technicians, describing them as knowledgeable and efficient. Many also specify their satisfaction with the thoroughness of the work performed, demonstrating a strong commitment to solving plumbing issues.Customer Service: Reviewers consistently highlight excellent communication, both at the scheduling phase and during the service itself. Alma, who handles scheduling, is often mentioned for her pleasantness and helpfulness, setting a positive tone for the service interaction. Customers appreciated that the company communicated clearly about arrival times and provided updates throughout the process.Pricing Concerns: While many customers expressed satisfaction with the fairness of pricing, a recurring theme in some reviews indicates that a few felt the costs were on the higher side compared to competitors. These reviewers often noted that they weighed the quality of service against the price, accepting it as a trade-off for the reliability and expertise offered by Anthony's Plumbing.Dependability and Promptness: Several reviews commend Anthony's Plumbing for their quick response times, especially in emergencies. Multiple customers mentioned the company's ability to fit them into a busy schedule and address urgent issues timely, often within hours of the initial call. This dependability is a key factor in the company's reputation.Repeat Customers and Recommendations: Many reviews reflect a sentiment of loyalty among customers, who state that they would use Anthony's Plumbing for future needs and refer the company to friends and family. This tendency demonstrates a high level of trust and satisfaction with the service provided.Mixed Experiences with Warranties and Follow-Ups: Although the overall sentiment is positive, some customers expressed dissatisfaction with how warranties were handled and follow-up service, claiming that when issues recurred, the company was unresponsive or unhelpful. This was a notable point of contention for a small number of reviews, suggesting an area for potential improvement for the business.Family Business Appeal: The family-owned nature of Anthony Read less