Briscoe Plumbing

A consistent theme throughout the reviews is Rich's quick responsiveness, with several customers noting that he often arrived at their homes within an hour of receiving their call. This reliability during emergencies, such as fixing gas lines or significant leaks, significantly enhances customer satisfaction. Customers also frequently describe Rich as personable and knowledgeable, appreciating no... Read more

A consistent theme throughout the reviews is Rich's quick responsiveness, with several customers noting that he often arrived at their homes within an hour of receiving their call. This reliability during emergencies, such as fixing gas lines or significant leaks, significantly enhances customer satisfaction. Customers also frequently describe Rich as personable and knowledgeable, appreciating not only his technical skills but also the friendly interaction during service calls. Many reviewers mention that he takes time to explain what he is doing, demonstrating both transparency and a commitment to educating clients about their plumbing systems. This characteristic seems to build trust and assurance among customers regarding the work being performed. The quality of work received positive remarks, with numerous reviewers expressing satisfaction with repairs ranging from standard installations to complex system evaluations. Rich's ability to identify potential underlying issues with plumbing systems, combined with his readiness to provide options for tackling problems, resonates strongly with clients. Pricing is another commonly praised aspect, with multiple reviews mentioning that Rich offers fair and reasonable rates compared to other plumbers. The consensus suggests that customers feel they receive great value for the money spent, often referring to him as the lowest quote after researching options from various service providers. Moreover, there is a striking appreciation for Rich's willingness to perform additional tasks without charging extra or during the initial service request. Customers highlight his ingenuity and thoroughness, often stating that he goes above and beyond to ensure the job is completed effectively and to generous standards. Overall, Briscoe Plumbing is presented as a customer-focused business where Rich Briscoe's unique blend of expertise, approachability, quick action, and fairness make it a standout choice for plumbing services on the Coastside. Read less