Hansen

The reviews for Hansen's Plumbing & Remodeling present a mixed sentiment, highlighting both positive and negative experiences. Many customers praise the company's professionalism, promptness, and integrity, often mentioning helpful staff members like Megan and Peggy, who provide excellent customer service. Reviewers appreciated the company's ability to resolve plumbing issues efficiently and at re... Read more

The reviews for Hansen's Plumbing & Remodeling present a mixed sentiment, highlighting both positive and negative experiences. Many customers praise the company's professionalism, promptness, and integrity, often mentioning helpful staff members like Megan and Peggy, who provide excellent customer service. Reviewers appreciated the company's ability to resolve plumbing issues efficiently and at reasonable prices. However, there are significant complaints regarding miscommunication, unethical practices, and perceived incompetence. Some customers reported feeling taken advantage of with inflated estimates and unsatisfactory repairs. While many repeat customers express a long-standing trust in the business, a subset of recent experiences suggests declining quality, leading to dissatisfaction and reluctance to recommend their services. Read less