EGP Plumbing

Among the reviews for EGP Plumbing, several notable themes emerge:Positive Experiences: A noticeable number of customers commend EGP Plumbing for their fast response times and professionalism. Many individuals express relief at having their plumbing issues addressed quickly, especially in emergencies. Reviewers highlight the friendly nature of employees, particularly Benjamin, which contributes to... Read more

Among the reviews for EGP Plumbing, several notable themes emerge:Positive Experiences: A noticeable number of customers commend EGP Plumbing for their fast response times and professionalism. Many individuals express relief at having their plumbing issues addressed quickly, especially in emergencies. Reviewers highlight the friendly nature of employees, particularly Benjamin, which contributes to positive customer interactions. Affordable pricing is also a consistent point of praise, suggesting that customers appreciate the value they receive for the services provided.Quality of Work Concerns: Conversely, multiple reviews indicate significant dissatisfaction with the quality of work performed by EGP Plumbing. Some clients report that repairs were either inadequate or resulted in further complications, such as leaks that went unresolved or caused additional damage. Specific instances of mishandled repairs, such as improper installation leading to ongoing problems, hint at a potential lack of thoroughness in workmanship.Unprofessional Behavior: There are severe accusations regarding unprofessional conduct among the staff, including intoxication and inappropriate behavior within customers' homes. These types of reports substantially tarnish the company's reputation and suggest an issue within operational oversight or employee management.Communication and Follow-Up Issues: Several reviews mention difficulties in communication, especially regarding follow-up on unresolved issues. Customers express frustration over unreturned calls and missed follow-ups, which can exacerbate their plumbing problems and lead to lost trust in the services.Final Thoughts: Overall, while many customers have had positive encounters with EGP Plumbing, the negative reviews highlight areas that need significant improvement, particularly concerning the quality of work and professionalism. Inconsistencies in service delivery could lead to varying customer experiences, suggesting the company may benefit from focused training and stricter oversight to ensure that all employees uphold the same standards of quality and professionalism. Read less