Drain Charmer-Husted Plumbing and Rooter

The feedback for Drain Charmer - Husted Plumbing and Rooter reflects a polarized sentiment with a substantial number of positive reviews praising the team's efficiency, professionalism, honesty, and quality of work, particularly emphasizing individual team members like Andrew and Jesse. Customers highlighted instances of quick service and thorough explanations, often noting reasonable pricing. How... Read more

The feedback for Drain Charmer - Husted Plumbing and Rooter reflects a polarized sentiment with a substantial number of positive reviews praising the team's efficiency, professionalism, honesty, and quality of work, particularly emphasizing individual team members like Andrew and Jesse. Customers highlighted instances of quick service and thorough explanations, often noting reasonable pricing. However, contrasting this positivity, there are significant complaints regarding pricing strategies deemed exorbitant, poor customer service experiences, and unfulfilled commitments, leading to frustration and discontent. A noticeable number of reviews express distrust and dissatisfaction with specific encounters, especially with the company's handling of estimates, reliability, and follow-through on repairs. Overall, while many customers advocate for Drain Charmers due to positive experiences, a concerning number express disappointment, advising potential customers to be cautious. Read less