Ben

The reviews for Ben's Plumbing demonstrate a split sentiment among customers. On one hand, many express enthusiastic satisfaction with Ben's professionalism, quality of work, and responsiveness. Customers appreciate the thoroughness of his estimates, the care taken during the job, and the seamless navigation of the DC Lead Pipe Replacement Assistance Program, often highlighting Ben's ability to ha... Read more

The reviews for Ben's Plumbing demonstrate a split sentiment among customers. On one hand, many express enthusiastic satisfaction with Ben's professionalism, quality of work, and responsiveness. Customers appreciate the thoroughness of his estimates, the care taken during the job, and the seamless navigation of the DC Lead Pipe Replacement Assistance Program, often highlighting Ben's ability to handle complex issues and communicate effectively. They rave about the overall experience, using phrases like "best in DC" and "absolutely phenomenal" to describe his service. On the other hand, there is a starkly negative review that highlights a distressing experience involving unprofessional behavior from Ben towards a vulnerable customer. This individual's concerns about safety and anxiety were dismissed, leading to a negative outcome where work was left incomplete. This negative experience contrasts sharply with the positive sentiments echoed by the other satisfied clients, creating an overall mixed sentiment. Read less