Affordable Plumbing Pros

The reviews indicate noticeable polarities in customer satisfaction with Affordable Plumbing Pros. Though several customers reported exceptional service from individual plumbers and acknowledged their professionalism and responsiveness, many emphasized systemic issues within the company that resulted in negative experiences.Positive Experiences: - Some customers praised specific technicians, su... Read more

The reviews indicate noticeable polarities in customer satisfaction with Affordable Plumbing Pros. Though several customers reported exceptional service from individual plumbers and acknowledged their professionalism and responsiveness, many emphasized systemic issues within the company that resulted in negative experiences.Positive Experiences: - Some customers praised specific technicians, such as Kerry, Fernando, and Richard, for their promptness, professionalism, and attentiveness to customer concerns. These technicians are often highlighted as capable of addressing service issues effectively and providing solutions quickly. - Positive sentiments were particularly strong in instances where technicians communicated clearly about costs and worked efficiently, leading to satisfactory repairs.Negative Experiences: - A recurring theme across multiple reviews is dissatisfaction with appointment management. Many customers reported delays in service and poor communication, with some experiences involving long wait times without updates from the office, leading to frustration. - Complaints arose surrounding perceived overcharging and high-pressure sales tactics. Several reviews indicate that customers felt misled regarding the necessity of repairs or the associated costs. Some felt they were not given transparent information, and when checking with other plumbers, found significant disparities in cost and necessity of recommended work. - Unprofessional behavior and a lack of accountability from staff are also frequent points of contention. Many customers recounted negative interactions with technicians or office staff, leading to dissatisfaction with service resolution efforts.Quality of Work: - While many customers noted that some of the plumbing jobs were executed adequately, instances of incomplete or subpar work Read less