Pinedo Plumbing Services

The reviews of Pinedo Plumbing Services reveal a strong overall satisfaction among customers regarding the quality of service provided. Many reviewers noted the promptness and professionalism of the team, often emphasizing that technicians arrive on time and quickly assess and address plumbing issues. The trustworthiness of the company is a recurring theme, with multiple customers highlighting the... Read more

The reviews of Pinedo Plumbing Services reveal a strong overall satisfaction among customers regarding the quality of service provided. Many reviewers noted the promptness and professionalism of the team, often emphasizing that technicians arrive on time and quickly assess and address plumbing issues. The trustworthiness of the company is a recurring theme, with multiple customers highlighting their fair pricing and avoidance of upselling. John, the owner, is frequently praised for his honesty, fast communication, and hands-on management style. Many long-time clients expressed their loyalty and intention to use Pinedo Plumbing for all future plumbing needs, indicating a solid reputation built over years of consistent service. The customer service is characterized as caring and attentive, with particular commendations for the patience shown by employees when dealing with customers and their concerns. However, a few reviews express dissatisfaction regarding pricing transparency. One customer was surprised by a high quote and mentioned feeling ghosted after raising concerns about the bill. This highlights a potential area for improvement, as transparency in pricing practices can significantly impact customer perceptions and trust. Additionally, while most reviews are overwhelmingly positive, a few suggest that new customers should ensure they receive a clear and upfront estimate before work begins, which indicates a variance in experiences regarding billing practices. In conclusion, while Pinedo Plumbing Services is viewed positively overall, especially for its reliable service and customer-oriented approach, addressing concerns about pricing clarity could enhance trust and satisfaction among consumers moving forward. Read less