Pro Tech Plumbing

The reviews for Pro Tech Plumbing highlight a predominance of positive sentiments, particularly towards the owner, Gilbert. Customers consistently emphasize his responsiveness, expertise, and honesty, mentioning that he is the go-to plumber for various issues, including emergency situations and more extensive upgrades. The company's ability to solve problems effectively and at fair prices was a re... Read more

The reviews for Pro Tech Plumbing highlight a predominance of positive sentiments, particularly towards the owner, Gilbert. Customers consistently emphasize his responsiveness, expertise, and honesty, mentioning that he is the go-to plumber for various issues, including emergency situations and more extensive upgrades. The company's ability to solve problems effectively and at fair prices was a recurring highlight, leaving many customers feeling satisfied and appreciated. However, there are some notable concerns that emerged from the reviews as well. One reviewer highlighted a negative experience with a particular team member named Mario, who was described as unprofessional and inadequate in cleaning up after the job. This created a sense of apprehension especially when safety was concerned since the reviewer mentioned having children at home. Despite these issues, Gilbert's commitment to addressing concerns was acknowledged, which contributed to a more favorable perception of the company's customer service. Overall, Pro Tech Plumbing appears to be a reliable service with strong leadership in Gilbert, though maintaining consistent staff performance and cleanliness could enhance their reputation further. The willingness of Gilbert to resolve issues demonstrates a strong commitment to customer satisfaction, which seems to mitigate some of the individual negative experiences noted. Read less