Quality American Plumbing

5.0 /5 (6 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The reviews about Quality American Plumbing reveal a strong sentiment of frustration and disappointment. Customers express dissatisfaction primarily due to missed appointments and lack of communication, demonstrating a consistent theme of unreliability. The negative experiences have led to a general consensus among reviewers that the company cannot be trusted for timely service.

Services Offered Verified by Business

Bathtub installation
Bathtub repair
Drain installation
Faucet installation
Garbage disposal installation
Gas line installation
Gas line repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Shower installation
Shower repair
Sink installation
Sink repair
Sump pump installation
Sump pump repair
Toilet installation
Toilet repair
Water heater installation
Water pipe installation
Water pipe repair

Business Details

Overview of Company Customer Sentiment Analysis in January

The reviews indicate significant concerns regarding the reliability of Quality American Plumbing. A recurring issue is the failure of the owner, Nate, to keep scheduled appointments, which has left customers feeling neglected and unvalued. Moreover, the lack of proactive communication following missed appointments has exacerbated the frustration, suggesting a disregard for customer service. The wo... Read more

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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