All Pro Plumbing, Heating, Air Conditioning & Electrical

A majority of the reviews show a strong appreciation for the efficiency, professionalism, and knowledge of the technicians employed by All Pro Plumbing. Many customers expressed that the scheduling process was straightforward, with technicians arriving on time or earlier than expected. The reliability of the service provided has led to repeat business from several clients, who mentioned having ong... Read more

A majority of the reviews show a strong appreciation for the efficiency, professionalism, and knowledge of the technicians employed by All Pro Plumbing. Many customers expressed that the scheduling process was straightforward, with technicians arriving on time or earlier than expected. The reliability of the service provided has led to repeat business from several clients, who mentioned having ongoing relationships with All Pro. Positive individual comments highlight technicians like David, Austin, and Victor as being particularly effective, polite, and communicative, which significantly enhances customer satisfaction. Reviewers often noted that the work performed was completed quickly and to a high standard, making the overall experience positive. Some clients also appreciated the fair pricing structure, indicating that they felt they received good value for the services rendered. This sentiment is reinforced by various customers referring All Pro to friends, family, and as reliable go-to service providers. On the other hand, negative reviews indicate serious concerns about transparency, customer service, and the professional conduct of some employees, particularly regarding billing practices and communication. There are specific complaints about a technician named Victor being rude and unprofessional during service appointments, leading to customers feeling taken advantage of, particularly in financially sensitive situations. Instances where clients were charged for services without satisfactory outcomes, along with reports of technicians upselling unnecessary services, contribute to the negative sentiment. Additionally, concerns regarding follow-up support and lack of courtesy (such as failure to return calls or confirm appointments) have also appeared in some reviews. This inconsistency shows a divergence in service quality that could impact customers' willingness to recommend All Pro Plumbing. Overall, while many customers report positive experiences and express gratitude for effective service, the experiences of others that encounter less satisfactory interactions highlight a need for improved consistency, customer care, and technician training within the company. This duality suggests that while there is room for improvement in customer interactions, the technical capabilities and efficiency of many employees are commendable. Read less