Taz Plumbing

Positive comments frequently cite specific technicians, such as Ben and Adrian, for their excellent service and knowledge. Many clients appreciated the ability to learn from the technicians during their service visits, which added value beyond just the repairs made. The technicians' professionalism and willingness to address concerns were often highlighted as strong points in overall customer sati... Read more

Positive comments frequently cite specific technicians, such as Ben and Adrian, for their excellent service and knowledge. Many clients appreciated the ability to learn from the technicians during their service visits, which added value beyond just the repairs made. The technicians' professionalism and willingness to address concerns were often highlighted as strong points in overall customer satisfaction. Many clients reported that Taz Plumbing responded quickly to emergencies, reinforcing their reliability in urgent situations. Conversely, a significant concern among reviewers centered around the pricing practices of Taz Plumbing. Multiple complaints indicated that customers felt misled by initial estimates that ballooned after assessments were made on-site. Several reviewers specifically noted instances where Taz Plumbing proposed extensive repairs that later turned out to be unnecessary according to second opinions from competing companies. This led to accusations of potential upselling or trying to take advantage of customers, particularly elderly or vulnerable individuals. Another frequent theme involved poor communication and follow-up from Taz Plumbing. Customers expressed frustration over appointment no-shows, last-minute cancellations, and delays in service. An inability to provide itemized billing also raised red flags among clients, leading to feelings of distrust over what they were being charged for. Some comments indicated that even after bringing up concerns regarding charges, responses from Taz Plumbing were unsatisfactory or dismissive, contributing to an overall sense of dissatisfaction. Moreover, several reviews highlighted service issues related to cleanliness and care taken during jobs. A few customers mentioned damaged property or inadequate cleanup after work was completed, which led to further annoyance. The inconsistency in experiences Read less