Save U Plumbing

The reviews for Save U Plumbing indicate a notable divide in customer satisfaction. The predominant sentiment is generally positive, with multiple reviewers expressing high praise for the responsiveness of the service, quality of workmanship, and professional demeanor of staff, especially highlighting the efficiency of employee Darryl Ewing. Customers appreciated the time taken to address plumbing... Read more

The reviews for Save U Plumbing indicate a notable divide in customer satisfaction. The predominant sentiment is generally positive, with multiple reviewers expressing high praise for the responsiveness of the service, quality of workmanship, and professional demeanor of staff, especially highlighting the efficiency of employee Darryl Ewing. Customers appreciated the time taken to address plumbing issues promptly and the manageable pricing structure, often describing costs as lower than initial estimates. Common positive themes include: - Punctuality and Quick Service: Customers frequently mentioned the swift arrival of technicians, often on short notice during critical plumbing emergencies, such as leaks and clogs. - Professionalism and Friendliness: Reviewers noted the courteous and polite nature of the technicians, which contributed positively to their overall experience. - No-charge Estimates: Many customers were impressed by the lack of a service fee for initial consultations, allowing them to receive quotes without financial commitment. On the contrary, the negative review paints a starkly different picture, where a customer expressed serious dissatisfaction with the service provided. Key issues cited in the negative feedback include: - Inadequate Repairs: The reviewer mentioned that after the technician departed, the repair they conducted failed to address the leak effectively, which calls into question the expertise of the technician. - Lack of Transparency: The absence of a quoted estimate before conducting work left the customer feeling dissatisfied, as they were surprised by the final bill without prior discussion regarding costs. - Poor After-Service Communication: The reviewer described a lack of empathy and support in addressing the unresolved issue after the initial repair failed, further emphasizing their negative experience. In summary, while there are strong endorsements for Save U Plumbing Read less