Pacific Drain & Rooter Service

Pacific Drain and Rooter Service, led primarily by Nasir, earns an exceptionally strong WW Score driven by overwhelming and consistent praise across all four dimensions in a large review set spanning roughly seven years. Professionalism is the standout dimension, with the vast majority of reviewers explicitly noting punctuality, communication, courtesy, shoe covers, masking, and responsiveness —... Read more

Pacific Drain and Rooter Service, led primarily by Nasir, earns an exceptionally strong WW Score driven by overwhelming and consistent praise across all four dimensions in a large review set spanning roughly seven years. Professionalism is the standout dimension, with the vast majority of reviewers explicitly noting punctuality, communication, courtesy, shoe covers, masking, and responsiveness — including after-hours and holiday availability. Pricing is praised repeatedly as reasonable, fair, and below competitor quotes, with multiple reviewers noting Nasir reduced charges mid-job or returned for callbacks at no cost. Project completion is very strong, with nearly all jobs described as fully resolved, often on the same day or within tight windows; the one 2-star review (2021) raises a legitimate concern about short warranty periods and repeat failures on two jobs, which moderately tempers this dimension's score. Experience is well-documented, with numerous reviewers describing Nasir and his team solving problems that other plumbers could not, demonstrating strong diagnostic and technical ability across a wide range of plumbing tasks. Read less