Diamond Plumbing and Rooter

Overall, the sentiment towards Diamond Plumbing and Rooter is predominantly positive, with many customers praising the responsiveness, professionalism, and expertise of their staff, particularly highlighting the work of Hugo. Customers appreciate quick response times, the ability to address urgent plumbing issues, and the friendly demeanor of the technicians. Although there are a few concerns rega... Read more

Overall, the sentiment towards Diamond Plumbing and Rooter is predominantly positive, with many customers praising the responsiveness, professionalism, and expertise of their staff, particularly highlighting the work of Hugo. Customers appreciate quick response times, the ability to address urgent plumbing issues, and the friendly demeanor of the technicians. Although there are a few concerns regarding upselling and pricing practices, mostly expressing frustration over perceived overpricing, these criticisms are overshadowed by the overwhelming satisfaction with service quality and helpfulness. Many reviews note a commitment to honesty and customer education, which enhances trust in the services provided. Read less