Captain Rooter and Plumbing

Captain Rooter and Plumbing, particularly represented by technician Will, garners a mixed sentiment from customer reviews over the last month. Many reviews highlight the exceptional quality of service, promptness, and professionalism that Will offers, frequently praising his communication skills and ability to address plumbing issues efficiently. Customers express positive experiences, recommendin... Read more

Captain Rooter and Plumbing, particularly represented by technician Will, garners a mixed sentiment from customer reviews over the last month. Many reviews highlight the exceptional quality of service, promptness, and professionalism that Will offers, frequently praising his communication skills and ability to address plumbing issues efficiently. Customers express positive experiences, recommending Captain Rooter for its reliable service. However, there are also significant complaints regarding mismanagement, particularly about miscommunication and poor service from the company as a whole. Some customers report unsatisfactory experiences, citing delays, inadequate responses, and unsatisfactory resolutions to their plumbing issues. The contrast between the excellent experiences with Will and the negative feedback regarding the company Read less