Selected Rooter

Across the shared reviews, Selected Rooter displays a mixed yet predominantly favorable sentiment. Many customers expressed satisfaction with the quality of service, highlighting the professionalism and expertise of the plumbing technicians. Art, in particular, received consistent praise for being knowledgeable, friendly, and accommodating in addressing various plumbing issues. Reviewers mentioned... Read more

Across the shared reviews, Selected Rooter displays a mixed yet predominantly favorable sentiment. Many customers expressed satisfaction with the quality of service, highlighting the professionalism and expertise of the plumbing technicians. Art, in particular, received consistent praise for being knowledgeable, friendly, and accommodating in addressing various plumbing issues. Reviewers mentioned being pleased with swift response times and effective solutions to their plumbing problems, often noting that the cost of services was competitive and transparent. However, the company did face criticism regarding specific instances of customer service. One reviewer recounted a poor interaction with a staff member who appeared frustrated and unhelpful during a scheduling inquiry, leading to a distressing customer experience. This incident appears to contrast sharply with the general praise for the technicians in the field, suggesting a potential area for improvement in front-office customer interaction. The reviews collectively indicate that while technicians provide service excellence, the coordination and communication aspects of operations may require attention to ensure a seamless customer experience from the initial call to the completion of the job. Overall, Selected Rooter has established a solid reputation for their plumbing services, largely driven by their technicians Read less