Plumbers Headquarters

The majority of reviews praise responsiveness, professionalism, and technical knowledge, particularly for Mike/Michael and Daniel across what appear to be two distinct businesses (My Plumber and Plumbers Headquarters) whose reviews have been commingled. Pricing is generally rated positively, with multiple reviewers noting reasonable or fair costs, though one detailed 1-star review raises serious c... Read more

The majority of reviews praise responsiveness, professionalism, and technical knowledge, particularly for Mike/Michael and Daniel across what appear to be two distinct businesses (My Plumber and Plumbers Headquarters) whose reviews have been commingled. Pricing is generally rated positively, with multiple reviewers noting reasonable or fair costs, though one detailed 1-star review raises serious concerns about inflated initial quotes, lack of urgency, poor post-payment communication, and refusal to assist with a reasonable follow-up request. A second 1-star review cites property damage (carpet staining) and an unwillingness by the owner to make it right beyond offering coupons. These two negative reviews meaningfully suppress scores across all dimensions, particularly project completion and professionalism, and cannot be dismissed. The bulk of positive reviews are recent (2024–2025) and carry more weight, but the negative reviews contain specific, credible detail that warrants conservative scoring. Read less