Gene Burch Plumbing, Heating & Air

The reviews for Gene Burch Plumbing, Heating & Air over the last month present a largely positive sentiment, highlighting exceptional service, responsiveness, professionalism, and quality work. Many customers commend specific technicians for their expertise and courteousness, particularly Brad, Alfredo, and Sergio. Clients express satisfaction with timely responses, effective communication, and th... Read more

The reviews for Gene Burch Plumbing, Heating & Air over the last month present a largely positive sentiment, highlighting exceptional service, responsiveness, professionalism, and quality work. Many customers commend specific technicians for their expertise and courteousness, particularly Brad, Alfredo, and Sergio. Clients express satisfaction with timely responses, effective communication, and the thoroughness displayed during service visits. However, there are notable instances of dissatisfaction, primarily linked to customer service interactions and inconsistent follow-ups from the office staff, alongside a few troubling experiences regarding pricing transparency and work quality. Overall, Gene Burch Plumbing, Heating & Air is well-regarded among most clients for its service quality, though there are areas that require improvement in office communication. Read less