Big Orange Plumbing

Big Orange Plumbing has garnered a mix of positive and negative sentiments over the past month. A significant portion of the reviews highlights the professionalism, promptness, and expertise of technicians like Nate, Dean, and Robert, who have been praised for their excellent communication, thoroughness, and ability to address various plumbing issues efficiently. Many customers noted their satisfa... Read more

Big Orange Plumbing has garnered a mix of positive and negative sentiments over the past month. A significant portion of the reviews highlights the professionalism, promptness, and expertise of technicians like Nate, Dean, and Robert, who have been praised for their excellent communication, thoroughness, and ability to address various plumbing issues efficiently. Many customers noted their satisfaction with the overall customer service experience and highly recommended the company for plumbing needs. However, a few negative reviews pointed to severe dissatisfaction, mainly regarding issues with service quality, particularly with communication and follow-through on repairs. Several customers experienced frustration with their home warranty interactions, particularly citing unapproved work and billing concerns that have led to significant disputes. While many reviews commend the timely and reliable service, these negative experiences underscore a potential inconsistency in service quality. Read less