Big B

Big B's Plumbing has received a mix of positive and negative feedback in the last month, highlighting both exceptional service and significant concerns regarding pricing and customer service. Many customers praised specific technicians like Brandon, Ryan, and Jesse for their professionalism, attention to detail, and ability to explain issues clearly. These individuals were noted for their punctual... Read more

Big B's Plumbing has received a mix of positive and negative feedback in the last month, highlighting both exceptional service and significant concerns regarding pricing and customer service. Many customers praised specific technicians like Brandon, Ryan, and Jesse for their professionalism, attention to detail, and ability to explain issues clearly. These individuals were noted for their punctuality and quality of work, leading to high recommendations from satisfied clients. Conversely, several reviews criticized the company for perceived overcharging and poor communication, with some customers expressing disappointment over being billed for minor tasks or receiving high quotes for repairs. Notably, there were reports of inadequate follow-up from management and experiences that raised concerns about transparency and honesty in pricing, leading some reviewers to caution against using their services. Read less