Aman Plumbing Drains

The reviews reveal several consistent themes regarding customer experience with Aman Plumbing.Poor Communication and Responsiveness: A significant number of reviews mention a lack of communication from the company. Customers frequently report difficulty reaching the business, being placed on hold indefinitely, and receiving no follow-up on service requests. Multiple reviewers expressed frustration... Read more

The reviews reveal several consistent themes regarding customer experience with Aman Plumbing.Poor Communication and Responsiveness: A significant number of reviews mention a lack of communication from the company. Customers frequently report difficulty reaching the business, being placed on hold indefinitely, and receiving no follow-up on service requests. Multiple reviewers expressed frustration at having to repeatedly contact the company for updates or to resolve ongoing issues.No-Show and Appointment Issues: Many customers recount multiple instances where scheduled appointments were either canceled without notice or simply ignored. Some review descriptions indicate that appointments were rescheduled last minute, often without any attempt from Aman Plumbing to inform the customer. This seems to be a common theme that results in customers feeling strung along and emotionally worn out.Allegations of Fraudulent Practices: Numerous reviews suggest that the company has engaged in deceptive practices, including charging for services not rendered and misrepresenting the state of repairs or parts ordered. Some customers have reported that Aman Plumbing falsely claimed to have completed work for which they had actually done nothing, which often creates significant issues with home warranty claims.Incompetence and Unprofessionalism: Many reviewers noted a lack of proper training or skills among the technicians. Customers described technicians showing up without the necessary equipment, misdiagnosing problems, or not completing jobs correctly. Reports of unclean work habits and rudeness further emphasize a general perception of unprofessionalism and lack of customer care.Scattered Positive Feedback: Despite the majority of negative reviews, there are a few positive testimonials praising the work of certain technicians and punctual service. These experiences, however, appear to be exceptions rather than the norm, further intensifying the overall negative aura surrounding the company's reputation.Resolution Attempts: Many customers have voiced intentions to report Aman Plumbing to relevant authorities or file lawsuits due to poor service. This reflects a brewing discontent among customers who feel their rights have been violated or have been subjected to unfair treatment. The preeminence of negative sentiment in these reviews suggests a strong need for Aman Plumbing Drains to re-evaluate their customer service practices and operations in order to restore credibility and improve overall customer satisfaction. Read less